Effective Date: January 15, 2012

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS SITE. BY USING THIS SITE, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THIS SITE.

  1. General. Surrey Vacation Resorts, Inc., d/b/a Grand Crowne Resorts (“GCR”) owns and operates SelectBranson.com and respects the privacy of each individual who visits our website. This policy describes how we collect and protect information from all end users of SelectBranson.com, both those who access these services but do not have accounts (“Visitors”), as well as those who purchase products or services, enter sweepstakes, and set up accounts (“Members”), what is done with the information collected, and the choices Visitors and Members have concerning the collection and use of such information.
  2. Information Collected Online.
    1. GCR is the sole owner of the information collected on this site. Your information will not be sold, shared, or rented to others in ways different from what is disclosed in this statement.
    2. The following is considered to be Personal Identifying Information (“PII”): e-mail address, name, password, mailing address, phone numbers, and credit card information.
    3. This web site does not collect PII about a user other than information that is voluntarily provided. For example, the information that a user provides when he or she chooses to create an account at SelectBranson.com.
    4. This information is considered confidential and will only be shared if necessary to provide the services and/or products offered. In this way the user’s needs as well as GCR’s, own legitimate business purposes can be served. On occasion your PII may be used to help improve the SelectBranson.com website or its marketing and promotional purposes.
  3. Member Account Registration. In order to use certain areas of this site, a user must complete the registration form. During registration a user is required to give his/her name, zip code, e-mail address (this will be used for your login name) and a password. This information is collected for several reasons including:
    1. Personal identification
    2. Participate in sharing reviews
    3. To process orders through the system
    4. For customer support
    5. To customize the content of the site to meet users’ specific needs
    6. For the continuing development and improvement of the SelectBranson.com site.
    7. Demographic information (such as your age group, recreational interests, etc.) is optional, but encouraged so a more personalized experience may be provided.

    As a member you may occasionally receive updates about special offers, new SelectBranson.com services, or other items of interest. However, you may always decline to receive these email messages. (See the “Opt-Out” section of this policy described below.)

  4. Purchasing. User information is requested on purchase forms. Here a user must provide contact information (like name and billing information) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If there should be a problem processing an order, this contact information is used to get in touch with the user. When you purchase services or products through SelectBranson.com, information about you is provided to the credit card company or other involved third party to ensure the successful fulfillment of your transaction.
  5. Cookies. A cookie is a piece of data stored on the user’s hard drive tied to aggregate information about the user. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on a website, the user would not have to sign in to their account more than once, thereby saving time while on the site. If a user rejects the cookie, they may still use the site. The only drawback to this is that the user will not be able to sign in to their account or purchase through the site.
  6. Log Files. Like most standard website servers this site uses log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
  7. Third-Party Processors. In order to complete the payment process of transactions, an outside credit card processing company is used. This company does not retain, share, store, or use personally identifiable information for any secondary purposes. In some instances SelectBranson.com and a third-party may partner to jointly promote a service, product, or sweepstakes. When a user signs up for these services, their name or other contact information that is necessary to provide these services may be shared. These partners are not allowed to use this information except for the purpose of providing these services.
  8. Exceptions. It is the policy of GCR, not to use or share your personal information in ways other than the ones described above. However, personal information or information regarding use of these services may be disclosed for any reason, if it is reasonable to do so. Including but not limited to:
    1. Satisfying laws such as the Electronic Communications Privacy Act
    2. Complying with regulations, or government or legal requests for such information
    3. Disclosing information that is necessary to identify, contact, or bring legal action against someone who may be violating GCR’s and/or SelectBranson.com’s, “Terms and Conditions” or other user policies
    4. Protecting GCR, SelectBranson.com, and its Members.
  9. Links to Other Websites. While visiting this website, if you click on a link to another website, the privacy policies of those websites and companies may differ from those expressed on this website. SelectBranson.com, is not responsible for the information collection practices of other websites nor is it liable for any unlawful collection of your information that may take place when you visit another website other than SelectBranson.com. You access these websites at your own risk.
  10. Service Announcements. On rare occasions it is necessary to send out a strictly service related announcement such as if SelectBranson.com is temporarily down for maintenance. Generally, users may not opt-out of these communications, however, these communications are not promotional in nature.
  11. Surveys & Contests. From time-to-time GCR and SelectBranson.com requests information from users via surveys or contests.
    1. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information.
    2. Information requested may include contact information (such as name and mailing address), and demographic information (such as zip code, age level).
    3. Contact information will be used to notify the winners and award prizes.
    4. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
    5. This information is not shared with third parties, unless specifically stated otherwise.
    6. The names and cities of contest or sweepstakes winners may be announced publicly.
    7. Please see “Sweepstakes Rules” under Policies and Procedures for more information.
  12. Tell A Friend. If a user elects to use the referral tools for informing a friend about the site, they will be asked for the friend’s name and e-mail address. A one-time email will automatically be sent to the friend inviting them to visit the site.
  13. Security.
    1. This website takes every precaution to protect user information. When you submit sensitive information via the website, your information is protected both online and off-line. While every effort is made to ensure the integrity and security of this network, it is not guaranteed that these security measures will prevent all malicious third party “hackers” from illegally obtaining this information.
    2. When a purchase form asks users to enter sensitive information (i.e. credit card number), that information is encrypted before being transmitted across a Secure Socket Layer (SSL). While on a secure page the lock icon on the bottom of the web browser (i.e. Netscape Navigator and Microsoft Internet Explorer) becomes locked, as opposed to un-locked.
    3. While SSL encryption is used to protect sensitive information online, every possible effort is made to also protect user information off-line. All user information, not just the sensitive information mentioned above, is confidential. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on security and privacy practices.
  14. Correction/Updating Personal Information. If a user’s PII changes (such as your e-mail address), a way to correct and update your personal data is provided. These changes can be done by logging in to the “My Account” area.
  15. Opt-Out Policy. If you choose to remove yourself from the GCR and/or SelectBranson.com mailing list(s) simply visit the “My Account” page, sign in, and uncheck any communication you no longer wish to receive, or send a written request to Grand Crowne Resorts, Attn: Opt-Out, 430-C State Highway 165 South, Branson, MO 65616.
  16. Children’s Online Privacy Protection Act. GCR has no intentions of collecting any personally identifiable information (name, address, telephone number, birth date, or e-mail address) from individuals under 18 years of age. If a child has provided personally identifiable information, a parent or guardian of that child should contact us at the e-mail address listed at the bottom of this statement if they would like this information deleted from our records. Every reasonable effort to delete that child’s information from our database will be made.
  17. Policy Changes. This Privacy and Security Policy may be amended at any time. Changes to this policy will be reflected by the “Effective Date” as displayed at the top of this policy. If at any point PII will be used in a manner different from that stated at the time it was collected, Members would be notified by way of e-mail. Users will have a choice as to whether or not their information is used in this different manner.